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Human conversations typically fall into three categories:
Practical (what are we trying to achieve)
Emotional (how are we feeling)
Social (how can we build connection)
Recognise the type of conversation early on to respond more effectively
Why?
Recognizing the purpose of a conversation helps you understand the other person's words and intentions. Once you know the conversation type, you can adjust your communication to fit the situation, building stronger rapport.
You know it’s working when:
You recognise the categories of conversations
You adapt to conversations more easily
You build better relationships
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