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Practice the art of listening by noticing when the urge arises to interrupt and pausing. During your pause, remind yourself why you are listening and ask yourself if it is the right time to speak.
Why?
By allowing others to be heard and finish their thoughts, you create space for more comprehensive ideas to emerge. Interrupting can make others feel cut off or dismissed, leading to defensiveness. Pausing allows for a more respectful exchange.
You know it’s working when:
You allow others to finish their thoughts more often
Your team's conversations become more respectful
You notice a reduction in defensiveness from others when you speak
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