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Category:

Super Communicator

The use of abbreviations and acronyms may speed up conversations, but it excludes outsiders from joining in. Avoid using them whenever possible (unless the short form is more familiar), explain them if they are used and if you don’t know/forgot one, try using “could someone remind me of what XYZ stands for please?” to spare any embarrassment.


Why?

Using common language makes communications clearer and more likely to get better responses. It also shows others you care; driving inclusion and trust, creating a safe place for people to contribute ideas and perspectives.


You know it’s working when:

  • You use abbreviations/acronyms sparingly and explain them

  • You don’t feel awkward asking about one you don’t know or forgot

  • You notice others using fewer abbreviations/acronyms or explaining them

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