Better Ways
of Working
Dare to challenge yourself, embrace change, and seize every opportunity to make work better for you and others? Look no further than here. A new nudge will be added here, sent out via email and put on social networks each week.
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81
Super Communicator
Hear, Help or Hug
Ask yourself what the other person needs from the conversation and switch your listening/questioning stance to hear (just listen), help (offer practical advice) or hug (ask questions to unpack what’s on their mind).
Leading Change
Set a stretch goal
Show you believe in yourself by setting a goal that isn't just achievable, but ambitious—and maybe even a little scary.
Creativity
Externalise your thinking
Make a habit of writing, drawing, or talking to yourself or others to capture your thoughts outside of your mind.
Leading Change
Say what to do, not how to do it
Define a clear objective—the 'what'—then give others the space to surprise you by letting them solve it in their own way.
Leading Change
Normalise experimentation
Build a culture of smart experimentation by running small-scale, hypothesis-driven tests where the outcome is genuinely uncertain—and that's the point.
Productivity
Only Handle It Once (OHIO)
The rule is simple: when you touch an item, you must complete one of these actions before putting it down:
- Do it - If the task takes less than 2 minutes
- Delegate it - If someone else is better suited to handle it
- Defer it - If it's a larger task that requires dedicated time, schedule it
- Delete it - If it's irrelevant or trash, discard or archive it
Super Communicator
Convert your communications
Stop treating all communication channels as equal. Use this framework to match the right channel for the right message...
Inclusion
Greet your team
Start each day with a simple greeting. Whether in person ("Good morning!") or digitally (a quick team chat message), this small ritual sets a positive tone for the entire workday.
Mindfulness
Have an ‘intention’ to-do list
Lasting change doesn't come from doing more—it comes from becoming someone different. Instead of asking "What should I do?" ask "Who do I want to be?" For example, instead of telling yourself "I need to reply to emails faster and speak up more in meetings", try "I want to be someone people can rely on and who contributes valuable ideas."