Better Ways
of Working
Dare to challenge yourself, embrace change, and seize every opportunity to make work better for you and others? Look no further than here. A new nudge will be added here, sent out via email and put on social networks each week.
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78
Teaming
Beat groupthink with dissent
Encourage dissent by asking ‘what if?’ and ‘why?’ questions to challenge assumptions and the prevailing opinion, keeping groupthink at bay.
Teaming
Embrace conflict
Rather than shying away from conflict, lean into it as an opportunity to learn and grow. Beautiful things can happen if you argue like you’re right and listen like you’re wrong.
Inclusion
Use micro-inclusions
Using micro-inclusions, such as remembering someone's name, inviting participation in meetings, or acknowledging contributions, creates a more welcoming and equitable environment for everyone.
Inclusion
Thoughtful thank yous
Notice your habitual thank yous and be intentional about them. Be specific with the person on what you are truly thankful for - did they save you a lot of time? Were they available when you needed them? Did they help solve a problem faster for you?
Mindfulness
Appreciate the negatives
Be grateful for all the negative outcomes you avoided, escaped, prevented, or transformed into something positive—don't take that good fortune for granted.
Mindfulness
Find your workstyle fit
“Segmenters” keep work at work, while “integrators” get work done, wherever and whenever. Reflect on what feels most natural for you, and align your preferences with your work environment.
Problem-Solving
Break free from legacy debt
We tend to continue down a route simply because resources have already been invested, even when better alternatives exist. Break free of this by approaching your next significant decision as if you were starting fresh with zero legacy systems, relationships, or prior commitments (known as ‘Day One’ thinking).
Problem-Solving
The “And What Else” advantage
When someone shares a thought or idea, ask “And What Else?” (AWE) to dig deeper, moving beyond the obvious into the innovative solutions
Problem-Solving
Change problems to possibilities
By reframing ‘problems’ as ‘challenges’, you shift your mindset to seeing them as opportunities to test your skills, learn something new, and find a creative solution.
Problem-Solving
Test using ‘negative thinking’
Sharpen your ideas and solutions by taking a moment to ask “what's wrong with this?" or “what could go wrong here?”
Problem-Solving
Adopt a beginner’s mindset
A beginner's mindset (known by the Zen Buddhist term shoshin) is the practice of approaching a subject or task with the same openness, eagerness, and lack of preconceptions as a true beginner would; setting aside your past knowledge, experiences, and judgments to see things with a fresh perspective.
Super Communicator
Stop the uptalk and assert your statements
Sound more firm and assertive by delivering your messages with a firm, downward inflection at the end of the sentence rather than letting your pitch rise.